Terms & Conditions
Combi Coffee is committed to maintaining trust with users of our Website. The terms below govern your use of the Website.
1. Acceptable use
Please feel free to explore our Website and, where available, contribute material to it, such as questions, posts and multimedia content (e.g. pictures, videos).
However, use of the Website and materials posted to it should not be illegal or offensive in any way. You should be mindful not to:
(a) breach another person’s right to privacy;
(b) infringe any intellectual property rights;
(c) make statements that are defamatory (including towards Combi Coffee), relate to pornography, are of a racist or xenophobic nature, promote hatred or incite to violence or disorder;
(d) upload files that contain viruses or may lead to security issues; or
(e) otherwise jeopardize the integrity of the Website.
Please note that Combi Coffee may remove any content from the Website that it believes maybe illegal or offensive.
2. Data protection
Our Privacy Notice applies to any personal data or material shared on this Website.
3. Intellectual property
3.1. Content provided by Combi Coffee
All intellectual property rights, including copyright and trademarks, in materials published by or on behalf of Combi Coffee on the Website (e.g. text and images) are owned by Combi Coffee or its licensors.
You may reproduce extracts of the Website for your own private use (i.e. non-commercial use) provided that you keep intact and respect all intellectual property rights, including any copyright notice which may appear on such content.
3.2. Content provided by You
You represent to Combi Coffee that you are either the author of the content that you contribute to this Website, or that you have the rights (ie: have been given permission by the rights holder) and are able to contribute such content (e.g. pictures, videos, music) to the Website.
You agree that such content will be treated as non-confidential and you grant Combi Coffee a royalty free, perpetual, worldwide licence to use (including to disclose, reproduce, transmit, publish, or broadcast) the content you provide for purposes relating to its business.
Please note that Combi Coffee is free to decide whether or not to use this content and that Combi Coffee may already have developed similar content or have obtained such content from other sources, in which case all intellectual property rights in this content remains with Combi Coffee and its licensors.
3.3. Rules governing consumer ratings and review service
In addition to these terms the following additional rules apply for ratings and review services. In order to submit any content to any rating and review service available on this Website (such as text, photo, video, likeness or other material or information), you must be 18 years of age or older, or have received the consent of the person/s exercising parental authority. If you have received prior payment or promise of payment in return for your proposed submission; or if you have received an incentive such as free product, discounts, gifts, sweepstakes entries you will disclose it in your submission. If you are a Combi Coffee employee or work for a company or agency hired by Combi Coffee, you have disclosed that relationship. All content that you submit is accurate and is based upon your actual experience with the product being reviewed. It shall not include any information that references other websites, addresses, email addresses, contact information or phone numbers. You are responsible for the content of your submission, not Combi Coffee.
While Combi Coffee uses all reasonable efforts to ensure the accuracy of materials on our Website and to avoid disruptions, we are not responsible for inaccurate information, disruptions, discontinuance or other events which may cause you damage, either direct (e.g. computer failure) or indirect (e.g. loss of profit). Any reliance upon materials on this Website shall be at your own risk. This Website may contain links to websites outside of Combi Coffee. Combi Coffee has no control over such third party websites, does not necessarily endorse them and accepts no responsibility for them, including as to their content, accuracy or function. As a result, we invite you to carefully review the legal notices of such third party websites, including keeping yourself informed of any changes to them. You may operate a third party website and wish to link to this Website. In this case, Combi Coffee does not object to such linking provided that you do not suggest in any way that you are affiliated with or endorsed by Combi Coffee. You must not use “framing” or similar practices, and must ensure that the link to the Website opens in a new window.
6. Governing law and jurisdiction
You and Combi Coffee agree that any claim, dispute or conflict resolution relating to Combi Coffee shall be governed by the law of Portugal, through Tribunal Arbitral de Consumo – Centro de Informação de Consumo e Arbitragem do Porto, Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto, www.cicap.pt.
7. Returns and Cancel
7.1 The products ordered will be delivered to the address indicated by the customer, and shipping costs will be partially supported by the costumer.
7.2 The ordered goods will be delivered via a service provider designated for that purpose.
7.3 It is for the customer to verify the quantity and condition of the goods when the respective delivery.
7.4 In case the client detect damage or missing items , must notify and file complaints with the Combi Coffee in the following 7 days to delivery . In such circumstances, Combi Coffee will provide you with identical replacement merchandise.
7.5 The consumer has the right of withdrawal from this contract within 14 calendar days, without giving any reason.
7.6 The period for exercising the right of withdrawal shall expire 14 days from the day following the day on which the costumer acquires, or a third party designated by him, other than the carrier, the physical possession of the property.
7.7 In order to exercise his right of withdrawal, must communicate by letter to the address given in paragraph 5. , or by email to email@example.com expressing its decision to terminate this contract by a clear statement (eg , letter sent by post or email ).
7.8 In order for the period of withdrawal to be respected, the communication concerning the exercise of the right of withdrawal can be sent before the end of the withdrawal period.
7.9 Upon termination of this contract, you will be refunded all payments made, including the cost of delivery (except for additional costs resulting from the choice of a different type of shipping from the least expensive type of standard delivery by us offered) without undue delay and in any event no later than 14 days from the date on which we are informed of its decision to terminate this contract.
7.10 We have carried out such reimbursement using the same means of payment used in the initial transaction, unless expressly agreed otherwise with you; in any case, does not incur any costs as a result of such reimbursement . We may withhold reimbursement until we have received the goods back, or even to provide proof of shipment of the goods, whichever occurs first.
7.11 You must return the goods without undue delay and no later than 14 days from the day on which the resolution of freedom of contract is informed. It is considered that the deadline is met if you return the goods before the deadline of 14 days. You will have to bear the direct cost of returning the goods.
7.12 It will only be responsible for the depreciation of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods only.
Copyright© November 2019 Combi Coffee®